Every grill ships with the manufacturer's full warranty. Premium brands include lifetime warranties on burners and cooking grates, and 5+ years on most other components.
What's typically covered:
- Burners (often lifetime on Hestan, DCS, Bull, Coyote, Alfresco)
- Cooking grates and flavorizers
- Stainless steel structural components
- Electrical and ignition systems
What's typically not covered:
- Normal wear from regular outdoor exposure
- Cosmetic discoloration that doesn't affect function
- Damage from improper installation or modifications
- Surface rust on lower-grade components (premium 304 stainless is rated against this)
We handle warranty claims directly with the manufacturer on your behalf — no chasing customer service yourself. Email warranty@bbqs.com with your order number and photos and we'll respond within 1 business day.
