Cal Flame · Warranty
Cal Flame Warranty: Register + Contact Customer Service
Cal Flame's full warranty terms are published inside the owner's manual PDF for each model — register with Cal Flame and keep proof of purchase, then route all claims through 1-800-225-7727.
By Reed · Updated November 10, 2026
What you need
Step by step
Pull the owner's manual for your model
Go to calflamebbq.com/owner-manuals/ and download the PDF for your series. Warranty section is at the back.
Register the product
Cal Flame's consumer registration page is at calflamebbq.com/consumer-registration. Register within the manual's stated window.
For warranty claims, call 1-800-225-7727
Cal Flame customer service. Have model, serial, proof of purchase, and photos of the failure ready.
For replacement parts, use the authorized servicer network
Cal Flame has a 'Find an Authorized Servicer' dealer locator at calflamebbq.com/dealer-locator. Authorized servicers handle in-warranty repair.
For replacement parts out-of-warranty: quickbbqparts.com
Cal Flame's parts source is quickbbqparts.com (Cal Flame-specific filter).
Common mistakes
- Calling for warranty without a model number. Cal Flame will not open a claim without model + serial + proof of purchase.
- Assuming the online warranty page has full terms. It doesn't. Manual PDFs are the source of truth for each specific model's warranty.
Hands-on tips
- Cal Flame's phone wait is shortest Tue-Thu mid-morning PST.
- If the local Cal Flame authorized dealer is still active, have them file the claim for you — dealer claims often route faster.
Questions people ask
What phone / contact resources does Cal Flame publish?
Main customer service: 1-800-225-7727. Dealer locator at calflamebbq.com/dealer-locator. Consumer registration at calflamebbq.com/consumer-registration. Parts at quickbbqparts.com.
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