Chicago Brick Oven · Warranty
CBO Limited Warranty: What's Covered and What Voids It
CBO's limited warranty covers the oven under normal residential use when it's installed, protected, and operated per the model-specific manual.
By Reed · Updated November 10, 2026
What you need
Step by step
Confirm the oven was installed per model manual
CBO coverage applies when the oven is installed, protected, and operated as directed for its model. Deviating from the install instructions (clearances, venting, insulation, support) voids coverage.
Confirm you're the original purchaser
CBO's warranty, like most premium outdoor cooking brands, is tied to the original purchaser. Resale or inheritance typically doesn't carry warranty.
Pull the model-specific warranty terms
Current limited warranty text lives at chicagobrickoven.com/pages/limited-warranty. The model-specific manual has the detailed exclusions — read both before filing.
Contact CBO through customer support
Start the claim at chicagobrickoven.com/pages/contact-us or through the dealer who sold the oven. Have proof-of-purchase + model + serial ready.
Common mistakes
- Modifying the oven or venting post-install. Aftermarket modifications (unauthorized vent changes, custom burner swaps, removing insulation layers) void warranty. CBO expects the oven to be operated as shipped.
- Skipping curing and seeing a cracked dome. A cracked refractory from skipped curing isn't covered — the manual explicitly requires the curing process before high-heat use.
Hands-on tips
- Register the oven within 30 days of install so the warranty start date is unambiguous.
- Photograph the data plate and any serial stickers at install and keep the photo in cloud storage — stickers degrade under heat over the years.
Questions people ask
Is CBO warranty transferable?
The current limited warranty terms live at chicagobrickoven.com/pages/limited-warranty — check them before buying a used CBO oven. Premium outdoor cooking warranties are typically tied to the original purchaser.
Does CBO warranty cover the surround / enclosure?
CBO warrants the oven itself under normal use. The surround, countertop, or enclosure built around the oven is typically a separate warranty from the mason or installer.
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