Artisan · Parts & Accessories
Artisan Replacement Parts: Call Alfresco Parts Line
Artisan replacement parts route through Alfresco's parts line at (888) 383-8800 — same documentation pathway, same F.O.B. Commerce, CA shipping terms.
By Reed · Updated November 10, 2026
What you need
Step by step
Confirm your model + part needed
Pull your Artisan manual from alfrescogrills.com/customer-care/documentation/ and find the part in the parts list. Note the exact part number.
Call (888) 383-8800
Alfresco parts line. Give model, serial, and the part number. They confirm availability and price.
Confirm shipping terms
Parts ship F.O.B. Commerce, California 90040 — you pay freight unless the part is in-warranty and Alfresco covers it.
Save the part number for next time
Keep a parts log — cooking grates, drip pans, and igniter batteries are the most-replaced items on outdoor grills.
Common mistakes
- Using an aftermarket part to avoid the shipping fee. Aftermarket parts can void remaining warranty on adjacent components. The $15 freight is cheaper than voiding a lifetime stainless-housing warranty.
Hands-on tips
- Replacement parts ship from Commerce, CA — plan on 3-7 business days plus whatever your region's freight pattern is.
Questions people ask
Can I buy Artisan parts at a local BBQ shop?
Possibly — if the shop is an authorized Alfresco/Artisan dealer. Call ahead to confirm. Otherwise order direct from Alfresco parts.
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