Alfresco · Warranty
Alfresco Warranty Coverage: Lifetime / 5-Year / 2-Year Breakdown
Alfresco warranties a built-in grill by component class — stainless parts get LIFETIME coverage, cooking hardware gets 5 years, everything else gets 2 years.
By Reed · Updated November 10, 2026
What you need
Coverage period by component
- Alfresco-manufactured stainless parts + stainless burners
- LIFETIME (original purchaser)
- Stainless briquette trays, cooking grates, drip pans
- 5 years from purchase
- All other grill components + igniters
- 2 years from purchase
- Ceramic infrared burners
- NOT covered under lifetime (likely 2-year)
- Valves + electronics
- Not separately specified — likely 2-year
Step by step
Confirm you're the original purchaser
Alfresco's warranty is non-transferable. If the grill was purchased by a previous homeowner or builder, you don't inherit the warranty — even if the product is practically new.
Find the serial number
Serial number is on the BOTTOM of the drip pan, under the front control panel. You need serial + model + purchase date for every claim.
Register the product
Go to alfrescogrills.com/customer-care/warranty-services/product-registration/. Registration isn't required for coverage but speeds claims and provides proof of ownership if the grill is stolen.
Confirm residential use only
Warranty applies ONLY to normal residential use. Restaurant, hotel, school installs are NOT covered — commercial use voids the warranty.
Common mistakes
- Buying from an unauthorized online reseller. Seeing a 'deal' from a non-authorized dealer looks good until the first warranty claim comes back rejected. Confirm dealer status before purchase.
- Running an Alfresco grill in a short-term rental or event space. Short-term rental use is technically commercial and voids coverage. Alfresco sells commercial-rated grills separately.
Hands-on tips
- Photograph the serial sticker before the drip pan sees heavy use — serial stickers can degrade under grease and heat.
- Save every receipt in cloud storage; Alfresco requires proof-of-purchase on every claim.
Questions people ask
What's explicitly excluded?
Misuse, abuse, alteration, tampering, accidents, hostile environments, flare-up fires, improper install (not following manual or local codes), non-residential use, unauthorized service parts, normal adjustments due to gas supply conditions, shipping/export/install costs, diagnostic call fees, removal/reinstall costs.
Does Alfresco cover the service tech's travel time?
No. Diagnostic service call fees and travel costs are explicitly excluded. Warranty covers the parts; labor and travel are the owner's cost.
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